Ordering spare parts

Please use the bill of material (BOM) in your documents for requesting spare parts.

We need some information from you so that we can process your request as quickly as possible. Please provide us with the following information:

- Serial number/ID
- Customer and system data for the purchase
- Information on the name plate

Please send your Request to service@thermowave.de.

Fast availability is our aim

Repair times and downtime due to system failure can be reduced if spare parts are available quickly. Therefore, especially when it comes to spare parts it is vital to ensure that they are available quickly so that disruptions to system operation are kept to a minimum.

Which information is necessary for identifying and requesting spare parts?

1. Serial Number

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Contact Spare Parts

General contact:

Tel.: +49 34651 418 9980
Fax: +49 34651 418 9924


How to contact us:

Mr. Volker Klinger

Mr. Nico Bachmann

Office hours:

Mo. - Do. 7:30 bis 17:00 Uhr
Fr. 7:30 bis 16:00 Uhr