Ordering spare parts
Please use the bill of material (BOM) in your documents for requesting spare parts.
We need some information from you so that we can process your request as quickly as possible. Please provide us with the following information:
- Serial number/ID
- Customer and system data for the purchase
- Information on the name plate
Here you'll find our online form to request spare parts.
Fast availability is our aim
Repair times and downtime due to system failure can be reduced if spare parts are available quickly. Therefore, especially when it comes to spare parts it is vital to ensure that they are available quickly so that disruptions to system operation are kept to a minimum.
Which information is necessary for identifying and requesting spare parts?
1. Serial Number
Here you will find our online form to request spare parts.